Customer Consultation

Apply for a business consultation with Aqualex.

We listen closely to even the smallest opinions of our clients and provide consultation services optimal for their businesses.

Information on Person in Charge of Product Development

Name*
Contact number*
E-mail*

Company Information

Company name*
Address
Business registration certificate

Specific details of the request

Specific details of the request
Special points to note
Attached file
Please send us detailed information about your company’s product request for a more in-depth consultation.
e.g., Product item / order quantity / launching schedule / launching country / distribution channel / target product and price
Consent to the Collection of Personal Information
Privacy Policy
This Privacy Policy shall apply to the personal information entered in the website of Aqualex (“Supplier”).

1. Items of collected personal information and collection method
A) Items of collected personal information
First, For the offering of customer consultation services, the service provider collects personal information as outlined hereunder.
- Mandatory information: Name, contact number, e-mail, company name

B) Personal information collection method
The Supplier shall collect personal information using the following method:
- a consultation board.

2. Purpose of personal information collection and use
Response to the e-mails sent by companies

3. Sharing and provision of personal information
The Supplier shall use the personal information of the users within the scope provided in “2. Purpose of personal information collection and use” and shall not use it beyond the same scope without the prior consent of the user or, in principle, disclose the user’s personal information to the outside. However, this shall not apply to the following cases:
- If the users agreed to the disclosure of their personal information in advance; and
- If required by relevant laws or requested by the investigating agency for investigation purpose in accordance with the procedure and method prescribed by the law.

4. Period for the retention and use of personal information
E-mail contact retention period

5. Installation and operation of personal information automatic collection device and rejection of the users
To provide personalized and customized services, the Supplier shall use “cookies” to store and frequently retrieve the users’ personal information. Cookies are small text files sent to the user’s browser by the server that is used to run the website. Cookies are stored in the user’s computer hard disk.
A) Purpose of using “cookies”
It is used to provide optimized information to users by identifying the types of visits and usage of each service and website accessed by the users, popular search words, security access, news editing, and the number of users.
B) Installation and operation of cookies and rejection of users
- The users have the right to choose whether or not to install cookies. Therefore, they may allow all cookies or check each time a cookie is saved or reject to save all cookies by selecting an option in their web browsers.
- However, if the users reject to save cookies, some services that require log-in may be difficult to use.
- How to allow cookies to be installed (for Internet Explorer)
① Select [Internet Option] from [Tool] menu
② Click [Personal Information Tab]
③ Set up [Privacy Level].

6. Person in charge of personal information management and his phone number
You may notify all complaints related to personal information protection arising from the use of the Supplier’s services to the following person or department in charge of personal information management.
The Supplier will promptly give sufficient answers to the complaints reported by the users.
Person in charge of personal information management: Mi-hwa Kang
Phone No.: 031-737-2107
E-mail: jangnoru@gmail.com
If you need a report or consultation about other privacy infringement, please contact the following agencies:
- Personal Information Dispute Mediation Committee (www.1336.or.kr / 1336)
- ePRIVACY Mark Certification Committee (www.eprivacy.or.kr / 02-580-0533–4)
- Supreme Prosecutor’s Office Hi-Tech and Financial Crimes Investigation Division (http://www.spo.go.kr / 02-3480-2000)
- National Police Agency Cyber Terror Response Center (www.ctrc.go.kr / 02-392-0330)

7. Personal information protection for children under 14 years old
Children under 14 years old must obtain the consent of their legal representative before applying for a membership subscription. The legal representative may request the company to read, correct, or delete some information or withdraw the consent for the personal information of the children at any time, and the company shall take the necessary measures without delay.

8. Duty of notification
If there is any addition, deletion, or amendment of the provisions of this Privacy Policy, the Supplier will notify the users through an “Announcement” on its website at least seven days before the revision.
- Date of Announcement: March 8, 2019
- Date of Enforcement: March 8, 2019

I agree to the collection of personal information as above.